Welcome to Loonwara (“we,” “us,” or “our”). By accessing or using our website www.loonawara.com (“Site”), you agree to comply with and be bound by the following Terms of Use, along with our Privacy Policy and any other policies or notices posted on our website. If you do not agree with these terms, you must not access or use the Site.

Acceptance of Terms:

By using our website, you affirm that you are either at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian. Your continued use of the Site following any changes or updates to these Terms of Use constitutes your acceptance of those changes.

Permitted Use:

You may use the Site solely for lawful purposes and in accordance with these Terms. You agree not to:

1. Engage in any activity that violates any applicable laws, regulations, or third-party rights;

2. Use the Site to transmit any harmful, unlawful, or objectionable content; Attempt to gain unauthorized access to any portion of the Site, user accounts, or systems;

3. Use automated tools, including bots or scrapers, to extract data from the Site; Interfere with the security or integrity of our systems or content.

Account Responsibilities:

Certain features of the Site may require account registration. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Loonwara reserves the right to suspend or terminate any account that is found to be in violation of these Terms or is otherwise deemed harmful to our operations or other users.

Intellectual Property:

All content on this Site—including but not limited to text, images, video, logos, graphics, designs, and trademarks—is the property of Loonwara or its licensors and is protected by copyright, trademark, and other intellectual property laws. Any unauthorized use, copying, reproduction, distribution, or modification of the Site’s content is strictly prohibited.

User-Generated Content:

We may allow users to submit reviews, comments, or other content. By submitting such content to Loonwara, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, adapt, publish, translate, and distribute the content in any medium or format. You are solely responsible for the content you submit and must ensure that it does not infringe on any third-party rights orcontain unlawful material.

Product Information:

We strive to ensure that all product descriptions, pricing, and availability information on the Site are accurate and current. However, we do not warrant that such information is error-free, complete, or reliable. We reserve the right to correct any errors or inaccuracies and to update information at any time without prior notice, including after an order has been submitted.

Pricing and Availability:

Prices and product availability are subject to change without notice. We reserve the right to modify or discontinue any product at any time. In the event of pricing errors, we reserve the right to cancel orders placed at the incorrect price.

Order Placement and Payment:

By placing an order on our Site, you agree to pay the total amount shown at checkout, including applicable taxes and shipping charges. We reserve the right to refuse, limit, or cancel any order at our discretion. All transactions must be completed through the payment gateways provided on the Site.

Return and Refund Policy:

Returns are accepted within 48 hours of delivery, provided the item is unused, in its original packaging, and accompanied by proof of purchase. Refunds will be issued to the original payment method once the returned item has been inspected. Shipping costs are non-refundable unless the return is due to our error. Certain items, such as custom-made or sale products, are not eligible for return.

Shipping and Delivery Terms:

We offer standard and expedited shipping options. Estimated delivery times and shipping costs are displayed on the product page. Orders are typically processed within 7 business days. Currently, we ship within India. Delivery timelines may vary based on location and external conditions.

Billing Accuracy and Account Information:

You agree to provide current, complete, and accurate purchase and account information for all transactions. It is your responsibility to update any changes to your contact or payment details promptly. Providing false or misleading information may result in cancellation of your order or account.

Third-Party Links and Services:

The Site may contain links to third-party websites or services that are not owned or controlled by Loonwara. We are not responsible for the content, accuracy, or practices of any third-party sites. Your use of these links is at your own risk and subject to the terms and policies of the respective third parties.

Limitation of Liability:

To the fullest extent permitted by law, Loonwara shall not be liable for any direct, indirect, incidental, consequential, punitive, or special damages arising out of orrelating to your use of, or inability to use, the Site or its content. This includes, but is not limited to, damages for lost profits, data loss, or business interruption, even if we have been advised of the possibility of such damages.

Indemnification:

You agree to indemnify, defend, and hold harmless Loonwara, its affiliates, directors, employees, and agents from any claims, liabilities, damages, costs, or expenses—including legal fees—arising from your use of the Site, your violation of these Terms, or your infringement of any intellectual property or other right of any third party.

Termination Clause:

We reserve the right to suspend or terminate your access to the Site or your account, without notice or liability, for conduct that we believe violates these Terms, is harmful to other users or our business interests, or is otherwise unlawful.

Dispute Resolution and Arbitration:

Any disputes arising from or relating to these Terms or your use of the Site will be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996, to be held in Lunavada/Lunawada, India. By using the Site, you waive any right to a court trial or to participate in a class action.

Governing Law and Jurisdiction:

These Terms of Use shall be governed by and construed in accordance with the laws of India. Any disputes shall fall under the exclusive jurisdiction of the courts of Lunavada/Lunawada, India.

Contact Information:

For any questions or concerns regarding these Terms or your experience with the Site, please contact us at:

Email: info@loonawara.com

Address:

Raj Mahal Lunavada,

Opposite Fuwara chawk

Lunavada Dist. Mahi Sagara

Gujarat, 389230

Agreement and Modifications:

These Terms, together with our Privacy Policy and any other posted guidelines or rules, constitute the entire agreement between you and Loonwara regarding the use of our Site. We reserve the right to amend these Terms at any time. Updates will be posted on this page with a revised effective date. By continuing to use our website, you acknowledge and agree to be bound by the most current version of these Terms.